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Group Programme Diagnostic

This diagnostic finds the exact point where your group programme loses people, so you stop guessing and start filling cohorts on purpose.

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Your Group Programme Diagnostic

Seven statements about how your programme is designed, marketed, and held together. Score each one honestly; high for agreement, low for disagreement or uncertainty. The shape that emerges tends to be more revealing than any single score.

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Step 1Step 2

Feast one month, famine the next Your group programme fills in a rush of last-minute panic, then sits half empty while you wonder what changed. Nothing changed. The leak was always in the same place, you just never had a torch to find it.

Practitioner working through practice figures on a laptop
Programme numbers reveal patterns invisible from the teaching side

Six people admired the garden and left before pudding

Six people said it sounded great. Six people vanished by Thursday.

You call this normal. You call it "just how people are these days," the way you'd explain away a dodgy boiler that's been leaking for a year.

Enthusiasm without commitment isn't a personality trait of the general public. It's data. It tells you precisely where the conversation stopped working.

Six polite exits aren't bad luck. They're a pattern with your name on it.

Talk it through: simple quick connection:

Deeper Dive Light Deep

group programmesA Deeper Dive

Practitioner working through practice figures on a laptop
Recognising how numbers reveal patterns in your positioning

Three cohorts, three audiences, one bewildered algorithm

Your last three cohorts were built for three different sorts of people. Nobody told the algorithm.

It behaves rather like a dog handed three sticks at once. It doesn't fetch any of them. It just sits there, confused, next to the sticks.

Your platform can't guess what you do if you keep changing your mind about it. Consistency isn't a nice-to-have. It's the only way the algorithm, and your future clients, learn to recognise you.

A confused algorithm is only ever repeating your own confusion back at you, at volume.

The steps explained

If you were to run this as a professional marketer inside your practice, this kind of process would naturally smooth the path for you.

Group Programme Recruitment Diagnostic

This is the process for working out why your group programme isn't filling the way you hoped, and it starts with your enrolment record, not your Instagram grid. Six steps, done properly, in order, no skipping to the pretty bits.

  1. Pull the real numbers Get every cohort's enrolment figures in one place, going back as far as you have data. Not your memory of how it went, the actual numbers. This takes longer than you think because most people have never once written it all down together.
  2. Map where people actually came from For each person who joined, note down truthfully how they found you and what nudged them over the line. Guessing "probably Instagram" doesn't count. If you don't already ask this on your sign-up form, that's your first finding, sorted.
  3. Read your sales page as a stranger would Print it out or read it on someone else's phone, cold, first thing in the morning. Ask whether it describes what the programme actually does for a specific person, or whether it's doing that vague, warm, could-be-anyone wellness voice. Be honest, this bit stings a little.
  4. Check the words match the person Compare your marketing language against what your best clients actually said when they enrolled or when they left feedback. If their words and yours don't overlap much, you've found your gap, and it's usually bigger than people expect.
  5. Trace the drop-off points Look at everyone who showed interest but didn't join, and everyone who joined but didn't finish. Group them by where they stalled. This is the slow, unglamorous part, but it tells you more than any launch strategy ever will.
  6. Get a second pair of eyes on the whole thing Once you've done all this yourself, bring in someone outside your business to look at it fresh, because you're too close to your own programme to see its blind spots clearly. An outside audit at this point will catch what five steps of self-diagnosis can't.

Good to know: Every practice has its own quirks - history, team, specialisms, triumphs, reputation, ambition and more - that offer unique marketing strengths. Happy to help you work out your steps, if it'd be useful.

Practitioner working through practice figures on a laptop
Connect multiple programmes into coherent pathways

Four names on the waitlist, two of them just being kind

The waitlist has four names on it. Two are existing clients being polite, the way you say yes to a raffle ticket you don't want.

You call this low demand. It isn't.

A recruitment plan built after the launch date arrives like invitations posted the morning of the wedding. Nobody's being rude by staying home. Nobody got proper notice.

The scramble, then eleven months of silence

Every post before a cohort opens is a scramble. Then silence, for the better part of a year, like a chimney only swept once it's already smoking.

Interest doesn't arrive in a fortnight, however good the graphic.

It builds in the long stretch nobody bothers to film, the ordinary Tuesdays with no launch attached. Skip that stretch and you skip the only part that works.

You dropped the price and nothing moved

You assumed low numbers meant the price was wrong. You dropped it.

The numbers stayed exactly where they were, like a stain that laughs at a second wash.

Price was never what people were hesitating over. They were hesitating over something else entirely, and discounting it just made the real problem cheaper too.

A lower price doesn't fix a decision nobody was ready to make.

The interesting bit is always somewhere unglamorous

Somewhere in the diagnostic, the real blockage shows itself. Usually in the second email of the sequence, sat there like a damp patch behind the wardrobe.

That's the moment things get properly interesting.

Everything before that point was noise dressed up as effort. You'll recognise the moment because it makes you slightly cross with yourself, and slightly relieved.

The relief isn't excitement, it's certainty

Once you know why people stall before signing up, the next cohort fills without a single countdown graphic.

The feeling isn't a burst of excitement. It's closer to finally finding the fuse box after months of guessing which switch does what.

You know what you're doing before you do it again. A programme that fills itself feels nothing like one you have to push uphill every single time.

Clarity doesn't feel dramatic. It just feels like the lights coming on.

Find the exact point your group programme leaks people, then fix that one thing. start the diagnostic

Therapy Space

Well. You've Been Honest With Yourself.

That's rarer than it should be. We've built a listening wind, a story garden and a visual river for practitioners who are - and a discovery call that matches that honesty with some of our own. Coffee first. Biscuit?

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