UK marketing fines just got a lot less ignorable, and your newsletter software isn't off the hook

A law firm's 2025 blog post claims the UK's fine cap for unlawful marketing emails and calls shot up from £500,000 to £17.5 million, though it doesn't say who told them that. This includes practices like yours, if you've ever sent a newsletter without quite checking who agreed to get it.

Practices that have been treating marketing fines as an annoying but survivable cost might want to check whether that maths still holds, because the number involved has apparently grown by a lot.

Original ResearchA claim that new UK data law lines up PECR marketing fines with the much bigger GDPR maximums
Sourcehttps://bratby.law/duaa-takes-effect-ico-enforcement/
OverviewA law firm's own blog post discusses the ICO's enforcement powers under the Data (Use and Access) Act, without citing a specific report, dataset or regulator statement.
Year2025
PublisherBrand, Bratby (law firm blog)
Relevance to WellbeingAny practice sending marketing emails, texts or cold outreach falls under PECR, so if the claimed fine rise is accurate, getting consent right matters a great deal more than it used to.
Our VerdictToo early to tell the general direction matches known changes to UK data law, but the specific numbers here have no named source behind them.
Our Summary
  • PECR genuinely does apply to any practice sending marketing communications, so the underlying warning isn't invented.
  • The claimed alignment with GDPR-level fines fits the broader, well-documented direction of UK data enforcement.
  • The page names no report, ICO statement or dataset for the actual £500,000 to £17.5 million figures.
  • No sample, no methodology, no independent publisher, just a law firm stating a number on its own blog.
Our Geo ViewApplies only to the UK. PECR and the ICO have no reach beyond it, so practices operating elsewhere can file this under "interesting" rather than "urgent".
Abstract of wellbeing niches and revenue flow
Recognise how this might impact your practice

Why this might matter to you

  • Coaching: this matters because most coaches run their whole client pipeline through email sequences, and that's exactly what PECR is watching.
  • Therapy: this matters because therapists often collect contact details for admin reasons and then quietly add them to a mailing list, which is precisely the grey area this rule targets.
  • Training: this matters because training providers love emailing old attendee lists long after the course ended, and thought is now considerably cheaper than the alternative.
  • Alternative Healing: this matters because healing practices lean heavily on referrals and follow-up messages, both of which count as marketing communications under the rules.
  • Clinical: this matters because clinics handle sensitive health data and marketing consent side by side, and getting either wrong now carries a much steeper price tag.
  • Retreat/Centre: this matters because retreats and centres often inherit guest lists wholesale from partner organisations, which is not how consent is meant to work.

Where this came from

A law firm's blog post says the UK has raised the ceiling on marketing-related fines considerably, though it stops short of saying who confirmed the actual figures.

Bratby (law firm), publish date not stated on the page.

Credibility flags: methodology not disclosed, sample size not applicable, publisher type is a law firm's own commentary rather than a regulator or research body, no named source for the headline figures.

How we scored this

A relevance score out of 100, built from three things: how well it fits the six practice types, how recent it is, and how solid the methodology behind it is.

40%
Practice fit, 25How new, 100How solid, 0

The relevance score holds up reasonably well given how many practices send marketing emails, but it's marked down heavily on how solid the method is, since no source is named for the actual numbers, while recency assumes the change is as current as the post claims.

Faces of satisfied clients
It's worth considering changes to your marketing practices

What this means for your marketing

  • Put a plain consent line in your onboarding paperwork confirming clients agreed to marketing emails, not just service updates.
  • Say something to whoever sends your newsletters before a client asks why they're on it, particularly if they were added from a referral or event list.
  • Brief your team on what actually counts as "marketing" under PECR, because "it's just a friendly reminder" doesn't exempt anything.
  • Fix your unsubscribe process so it removes people properly, not just quietly mutes them.
  • Hold off quoting the exact £17.5 million figure to clients until it's confirmed by the ICO or a named report.

Who this is most useful for

Practice typeRelevanceRecommended action
CoachingMediumAudit your email list consent before the next campaign.
TherapyMediumSeparate admin contact lists from marketing lists.
TrainingHighReview post-course follow-up emails for a proper consent basis.
Alternative HealingMediumCheck referral-sourced contacts actually opted in.
ClinicalHighAlign marketing consent practice with your data protection policy.
Retreat/CentreMediumCheck partner-shared guest lists for genuine consent.

Best before

Best before: revisit this once the ICO issues actual guidance or hands out a first fine under the new cap, and verify the figures against a primary source rather than a law firm's blog. Talk to Sunlight Creations when it's time to check.

What next?

Most practices have sent at least one email that was technically marketing dressed up as a helpful reminder, and that's the exact habit this claim is aimed at.

Talk to us about Whole-practice Marketing

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