A 2025 press release from SurveyMonkey claims over half of UK businesses have hit a data problem since GDPR came in, though nobody involved says who they asked or how many, and this includes practices like yours, sitting on client health notes and booking forms same as anyone else.
Practices holding client health records, session notes or booking details are exactly the sort of business a stat like this is aimed at, whether or not the stat itself can hold its own weight.
| Original Research | SurveyMonkey's launch of a new "Trust Centre", backed by a claim about ongoing GDPR headaches at UK businesses |
|---|---|
| Source | https://www.businesswire.com/news/home/20250521583392/en/surveymonkey-launches-trust-centre-to-bolster-business-confidence-fresh-uk-data-reveals-compliance-challenges-persist-under-gdpr |
| Overview | A press release announcing a new SurveyMonkey product, dressed up with a data-compliance figure that appears to have no named survey behind it. |
| Year | 2025 |
| Publisher | Brand, SurveyMonkey (distributed via Businesswire) |
| Relevance to Wellbeing | One industry claim suggests over half of UK businesses have had a data-related issue since GDPR arrived, which touches any practice storing client details, though the claim can't currently be verified against a named study. |
| Our Verdict | Too early to tell a nice-sounding number with nobody's name on it is not a number, it's a slogan. |
| Our Summary |
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| Our Geo View | Specific to UK and EU businesses operating under GDPR; practices elsewhere should check their own jurisdiction's data protection rules rather than assume this applies to them. |
SurveyMonkey put out a press release announcing a new compliance tool, and tucked inside it was a claim that over half of UK businesses have had data trouble since GDPR started, plus a smaller figure about fines.
Businesswire, 21 May 2025. This is a company press release, not an independently published study.
Credibility flags: no methodology disclosed, sample size not disclosed, publisher type is a brand promoting its own product.
A relevance score out of 100, built from three things: how well it fits the six practice types, how recent it is, and how solid the methodology behind it is.
Marked down heavily on how solid the method is, since nothing about who was asked or how is given anywhere, held to a middling score on how current it is given the 2025 date, and marked down on practice fit since the claim speaks to general business, not specifically to wellbeing work.
| Practice type | Relevance | Recommended action |
|---|---|---|
| Coaching | Medium | Tidy up client note storage and say so on your site |
| Therapy | High | Get a proper data audit rather than assuming compliance |
| Training | Medium | Review what health and emergency data you actually need to keep |
| Alternative Healing | Medium | Add a short, honest data note to intake forms |
| Clinical | High | Treat data handling as clinical risk, not admin |
| Retreat/Centre | Medium | Check how group data is collected and stored across the whole event |
Best before: revisit only if SurveyMonkey or another named body publishes an actual sourced GDPR compliance survey; until then this claim doesn't age so much as sit there unverified. Keep an eye on future Sunlight Creations research checks for a properly sourced replacement.
Most practice owners feel reasonably sure their client data is handled properly right up until someone asks them to prove it.
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