Nearly Two Thirds of Social Media Managers Say the Job Itself Is Burning Them Out

A 2023 Sprout Social survey found that most people whose entire job is social media say it burns them out, which is worth sitting with if you're doing the same job in the gaps between clients. This includes practices like yours.

Practices who treat social media as a small extra task might note that even people paid to do nothing else find it draining, which suggests the problem is the format, not the person squeezing it in at 9pm.

Original ResearchSprout Social's blog piece on marketer burnout, sitting alongside their figures on shrinking budgets and headcount
Sourcehttps://sproutsocial.com/insights/battling-social-media-burnout/
OverviewThe article looks at burnout among professional social media managers and draws on Sprout Social's own survey work.
Year2023
PublisherBrand, Sprout Social
Relevance to WellbeingUseful as proof that social media work is genuinely tiring, less useful as proof about people juggling it alongside an actual caseload.
Our VerdictToo early to tell The burnout is real, but the people surveyed do social media all day, not you, doing it between sessions.
Our Summary
  • Confirms burnout is common even among people paid to do nothing but social media, so it is not a personal failing.
  • Supports the case for handing routine posting to someone else, or something else.
  • The sample is professional social media managers, not solo practice owners with a full clinic day.
  • Sprout Social sells social media management software, so the framing has a bit of a horse in the race.
Our Geo ViewApplies broadly to all countries
Abstract of wellbeing niches and revenue flow
Recognise how this might impact your practice

Why this might matter to you

  • Coaching: This matters because coaches are usually expected to be their own marketing department as well as their own product.
  • Therapy: This matters because therapists spend the day holding other people's feelings and have little left over for a content calendar.
  • Training: This matters because trainers posting daily workout content are doing a second, unpaid job on top of the paid one.
  • Alternative Healing: This matters because healers are often told constant posting equals authenticity, which is exhausting even for people paid to do only that.
  • Clinical: This matters because clinical staff already carry admin and compliance, and social media just gets stacked on top.
  • Retreat/Centre: This matters because centres tend to hand social media to whoever has a spare hour, and spare hours are scarce.

Where this came from

A Sprout Social blog post on burnout among the people who run social media professionally, published alongside figures from their wider marketing reports.

Sprout Social blog, 2023 survey data. The article also references Sprout Social's 2025 report, so worth knowing which year's figures you're quoting.

Credibility flags: sample size not disclosed, methodology described only as an industry survey, publisher is a vendor of social media management tools.

How we scored this

A relevance score out of 100, built from three things: how well it fits the six practice types, how recent it is, and how solid the methodology behind it is.

46%
Practice fit, 25How new, 70How solid, 50

Marked down on practice fit since this measures full-time social media managers rather than practice owners, held up reasonably well on recency, and marked down a little on how solid the method is since sample size and full methodology aren't shown.

Faces of satisfied clients
It's worth considering changes to your marketing practices

What this means for your marketing

  • Put a line in your team handbook saying feeling drained by social media is normal, not a sign anyone's doing it wrong.
  • Say plainly in onboarding that posting runs on a schedule, before a client asks why nothing went up yesterday.
  • Brief whoever handles your accounts that batching a week's posts beats improvising one a day.
  • Cap your own unpaid social media hours each week and write the number somewhere you'll actually see it.
  • Tell your team that outsourcing the posting is a sensible response to a tiring job, not laziness.

Who this is most useful for

Practice typeRelevanceRecommended action
CoachingHighBatch content and hand off posting where possible.
TherapyMediumKeep social minimal and scheduled, don't chase daily posting.
TrainingHighAutomate routine content, save energy for clients in front of you.
Alternative HealingMediumQuestion the pressure to post constantly in the name of authenticity.
ClinicalLowTreat social media as low-priority admin, not a core task.
Retreat/CentreMediumAssign social media clearly, don't leave it to whoever's free.

Best before

Best before: worth revisiting when Sprout Social publishes fresh burnout figures, likely alongside their next annual marketing report.

What next?

The moment you open the account you built to help people and genuinely cannot face posting on it is not a mystery, it has a name and it turns out plenty of others have it too.

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